Knowledgebase

Can I use FTP as an off server backup?
We don't recommend it, as it can be considered a "file dump" which is against our TOS. What is...

Can I use FTP as an off server backup?
We don't recommend it, as it can be considered a "file dump" which is against our TOS. What is...

Common FTP Socket Errors
A socket is defined as one endpoint of a two-way communication link between two programs running...

FTP Settings and Connection
This FTP information is found in the second welcome email we send. FTP Host/Address: (your ip...

How to control FTP sessions
You can view live FTP sessions occurring on your account right from cPanel. You have the ability...

How to create an FTP account
An FTP account is basically used to upload and manage your files on your web site. By default, an...

How to set up an anonymous FTP message
Anonymous FTP access allows anyone to access your public_ftp folder. This is not the best...

How to set up anonymous FTP access
Anonymous FTP access allows anyone to access your public_ftp folder. This is not the best...

How to use FTP via Windows Explorer
Microsoft has developed an easy way for you to connect and upload files to your website....

How to Use Web FTP / browser-based FTP
How to use browser-based FTP (also known as WebFTP) on your Windows PC: Open My Computer (do NOT...

My FTP is really slow or disconnects often. Why?
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...

public_ftp folder
The public_ftp folder is used for storing files which are available with anonymous FTP. You...

Publishing Issues
First, Refresh the webpage in your browser. All website files must be inside the public_html...

Upload dan download Via FTP
Untuk mempermudah upload dan download file ke server hosting dari PC anda, gunakan software ftp...

Where can I download a free FTP?
There are several FTP clients which you may download and install for free. We have video...

Why am I not allowed to upload files?
Make sure you are uploading to the right web directory, which is inside the public_html or www...

Why does my FTP fail to connect?
If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...

Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...