Knowledgebase

403 Forbidden or No Permission to Access
The top reasons for this error are permissions or htaccess error. Permissions The 403 Forbidden...

404 error page
404 means the file is not found. If you already uploaded the file, then either the name is...

404 Errors after clicking Wordpress links
This is a common issue when a blogs rewrite rules have been altered. You will notice this when...

Akismet problems
We noticed issues lately with Akismet not being able to connect to our servers to check for Spam....

Can I have custom error pages?
Yes, you can set up your own custom error pages by using .htaccess file or navigating to your...

How do I clear my web browser's cache?
Each time you access a file through your web browser, the browser caches it (stores it). In this...

How do I install Guestbooks, Forums, Blogs?
We have a collection of scripts that are already pre-installed on your hosting account. Some of...

How to CHMOD (change permissions) of some file?
The easiest way to chmod files (change permissions) is using the FTP client. Log on to your FTP...

How to get on the search engines, Google
You do not need to contact Google to become part of their search engine. Google and other engines...

How to move a Drupal site from one host to another.
Here are the detailed steps how to successfully move a complete Drupal installation from one host...

How to transfer your wordpress blog from one host to another host
When signing up for an account, if you do not see the option for: Add this order to my account,...

How to use robots.txt
What is the purpose of the robots file? This file tells search engines what they should and...

If you run across WordPress errors when you try to upload a file (typically an image), then please contact HostGator via phone, live chat, or email support@hostgator.com for assistance.
Wordpress HTTP Error or upload test error when uploading images If you run across WordPress...

Is Agora Cart available?
Agora Cart is no longer available in cPanel. Instead, you can download the installation package:...

Joomla 1.0 to 1.5
For anyone trying to upgrade JOOMLA 1.0 to 1.5, this cannot be done by simple click of button....

My account was hacked!
If you are the victim of a hacker, immediately email security@hostgator.com and our experts will...

My website shows "Internal Server Error"
There are many different possibilities for this, and in most cases it is due to incorrect...

Template Monster and AdBrite
Template monster is web site template company that provides amazing web site templates that are...

Temporary URL
The temporary URL is used when your domain name is not working. Here is an example of the format,...

What is a RSS Feed?
RSS (Really Simple Syndication) feeds provide news headlines, brief article descriptions and...

Why can't I login to website builder?
There could be some causes: 1. Make sure you have already updated nameservers. If you are using...

Wordpress posts say [object][object]
If you are using WordPress and your posts are returning [object][object] in the post text,...

WordPress themes and templates