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# Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?
When you set up our formmail script, you might get an error message stating, "Sorry I can't...
535 Incorrect authentication data
If you have a Linux dedicated server, you can fix this problem. In root WHM, go to Email >...
550 Error : Dictionary Attack
Dictionary Attack A method often used by spammers. They send various emails or passwords to a...
Are you able to receive emails but not send?
If you aren't able to send this usually means one thing... your internet provider is blocking you...
Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
BoxTrapper
Box Trapper returns a confirmation email to senders, who must reply before their email is...
Can I get a copy of my Email Logs?
We can provide your email logs per domain name. Please contact HostGator via phone, live chat, or...
Can I get a dedicated IP to avoid server blacklisting?
With shared and reseller hosting, there are other people using your mail server. This means that...
Custom form mail, cgiemail
FormMail is a very popular method of emailing the contents of a form to a user. It is relatively...
Default Address, Catchall
What is the default address? It is a catchall mailbox that receives all emails written to a...
Does Hostgator use exim or maildir?
Exim is a mail transfer agent used on Unix-like operating systems. It is freely available under...
Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?
All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...
Email Attachments
WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
Email forwarder
Email forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Email returned, Blacklisted or Rejected by Recipient
Note: We can only fix this if the block is against the entire server. If the block is...
Email Troubleshooting
Email Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...
FormMail
Steps to making a form on your website where people can email you information.... Copy the...
Google Apps Email Walkthrou
The first thing you need to do to start using Google Apps is sign up for it. There is a premium...
How can I setup Fetch Mail accounts in Horde?
You may want to create folders within Horde for each Fetch Mail account. This way, you can have...
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?
Login to the webmail program you prefer. You can get there by going to your-domain.com/webmail....
How do I access my spam folder?
If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
How do I change my sites MX record to point mail to another server or domain?
If you wish to just point it to another domain do the following: Log into your Cpanel....
How do I create email accounts?
Before you read, try watching our movie tutorial. To create an email account: Login to cPanel...
How to access your email through cPanel
There are several ways to read your email. Normally, users will go to your domain...
How to add/remove an e-mail account
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email...
How to change the password of an e-mail account
I recommend to change your password at least once a month. To do so, please do the following:...
How to configure an e-mail account in Outlook Express
If you have an email account set up on the server, you may want to configure Outlook or Outlook...
How to create an autoresponder
Autoresponder returns a predefined message to anyone who writes to an email address of your...
How to create/delete an E-Mail forwarder
A forwarder is important when you want a copy of an email to be sent to another e-mail address...
How to log into Webmail?
We do have video tutorials on how to login to webmail. HostGator X3 Skin tutorial - Using...
How to set the catch-all E-Mail address.
Be careful when you set up a default address. This is due to possibly becoming a victim of spam....
How to set up a Mailing List in cPanel
Mass emailing: Avoid sending to multiple addresses using the CC field; everyone will see each...
How to throttle outgoing email with PHPList
Hostgator's email policy states that shared and reseller customers should only sending out a...
How to use Spam Assassin
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
I changed my MX record and I am not receiving any email at my mail server.
If you ever send mail from any site that is on the same server where your site is hosted, your...
Internal Email is not being received
If you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...
Mac Mail Setup
Open up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the...
mail folder
HostGator uses a maildir system, which means that all your email boxes and messages are stored as...
Mail Policy
Limits There is a 500 outgoing email hourly limit per domain. This limit is also applied...
Mailman mailing list
We do not recommend using the Mailing List tool in cPanel (Mailman), because that tool cannot...
Missing folders after converting to maildir
If you come from a host who does not use maildir, we must convert your email. Once the...
Opt in mailing lists and Safelists
Email addresses on a single opt-in list are not confirmed. Anybody can submit anybody's address...
Our mail policy and limits
There is a 500 hourly email limit per domain on all shared servers. This limit is also applied...
Outlook / Outlook 2003 / Eudora / Thunderbird / Mac Email / Phone Client Settings
To see a step-by-step tutorial on how to configure Outlook 2003 please click the link below:...
Outlook Error codes
0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or...
Outlook Malfunctioning
If a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook and...
POP vs IMAP
IMAP4 is an especially convenient method of delivery for those who use multiple computers and...
POP3 or IMAP with SSL
You must replace your normal mail.domain.com with the secure server name (used for shared SSL)....
Problems with spoof, SPF
Notice: HostGator automatically creates an SPF record for all shared and reseller customers. If...
Setting up Email Account with Outlook 2003
Before starting: Make sure your domain name loads. If it doesn't load your your email account...
Setting up Email Account with Outlook Express
Before starting: Make sure your domain name loads. If it doesn't load your your email account...
Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?
When you set up our formmail script, you might get an error message stating, "Sorry I can't send...
Steps to making a form on your website where people can email you information (formmail)
If you want help making on online form so visitors send you emails directly from your website,...
Steps to making a form on your website where people can email you information (formmail)
If you want help making on online form so visitors send you emails directly from your website,...
Teach Horde to use the Trash can
Go to your inbox, click Options at the top. Choose "Deleting and Moving Messages" (in the...
Webmail icon
You can check the webmail for any account by logging into domain.com/webmail with the full...
Webmail programs
HostGator offers you a choice in webmail programs. You can pick whichever one you are most...
What do I put for both incoming and outgoing mail server?
For both incoming and outgoing mail server, put mail.yourdomain.com. The incoming port number is...
What will happen to my undeliverable emails?
If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Where do I go to check my emails using my browser?
To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...
Why won't my email address work?
Make sure you set it up exactly by looking at Flash / Non Flash   Make sure your user...
Will my existing email accounts be transferred over as well?
If your previous hosting company uses cPanel, then we can migrate your current email boxes and...

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